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Questions about payment and delivery

What are the payment methods on www.ColourWell.com?

IDEAL payments

iDEAL is a standardised payment method for making secure online payments directly between bank accounts.
1.    If you have access to online banking of ABN AMRO, ASN Bank, Friesland Bank, ING, Rabobank, SNS Bank, SNS Regio Bank en Triodos Bank, you are able to use iDEAL.
2.    Place your order and select iDEAL as payment method.
3.    Select your bank and the relevant details of your purchase will already been shown. Fill in the missing details and authorise the payment.
4.    Your bank confirms your payment and ColourWell receives a message that your order has been paid.

PayPal payments

First, shop at www.ColourWell.com. When you're ready to check out, choose the PayPal button. Log in entering your email address and password and PayPal will process the payment without sharing any of your financial details.

Payment in advance

The total amount can be transferred to Bank: ING ‘s-Hertogenbosch 66.81.29.719 • IBAN NL86 INGB  0668 1297 19 • BIC/Swift INGBNL2A to the attention of Amaranta International, The Netherlands. Name and order number should be mentioned on your payment.

What are the delivery costs?

1.   The delivery costs for The Netherlands and Belgium: <550g €2,50, >=550g €0
2.   The delivery costs for the rest of Europe: <550g 5 euro, >= 550g 0 euro
2.   The delivery costs for countries outside Europe: €12,00 (till 2kg nett).

What is the delivery time?

We make use of PostNL. Delivery times vary according to the destination country. Parcels may have to pass through local customs which can delay your delivery, and public holidays in the destination country could also slow down its delivery. Additional information for each country is available at www.postnl.nl.

Could I return the product?

If for any reason you do not wish to accept a product, you are entitled to return the product to ColourWell within 14 working days. Return shipments will be accepted if the product is in its original condition and original packaging.
Return shipments are at your own risk and costs.

The general Terms and conditions of ColourWell apply to products ordered via www.ColourWell.com.

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